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Code of Procedure Arbitration Process

A Party files an arbitration Claim with the FORUM. This Party is known as the Claimant. The FORUM processes the arbitration Claim.

The FORUM notifies the Claimant that either the Claim has been accepted or has deficiencies to correct.

After being notified that the Claim has been accepted, the Claimant then serves the other Party(s), known as the Respondent(s), with the Claim Documents and a Notice of Arbitration in accordance with Rule 6 of the Code of Procedure.

The Respondent files a Written Response with the FORUM. If the Respondent does not provide a Written Response, the Arbitrator reviews the merits of the Claim and issues an Award or Order establishing the rights and obligations of the Parties.

Parties select the type of Hearing they desire (either a Document Hearing or a Participatory Hearing).

Parties participating in the arbitration have the opportunity to select an Arbitrator on mutually agreeable terms, or they can opt to have the FORUM appoint an Arbitrator. Parties can remove and disqualify selected Arbitrators pursuant to the Code of Procedure.

Parties request and submit pertinent Documents and information to the FORUM. The FORUM forwards the Parties’ submissions to the Arbitrator.

The Arbitrator reviews the Parties’ submissions and may request additional information. In Participatory Hearings, the Parties appear in person, online or by telephone, and the Arbitrator receives testimony or arguments and reviews documents or property to render an Order or Award. In Document Hearings, the Arbitrator reviews documents or property to render an Order or Award. Parties do not appear at Document Hearings.

The Arbitrator completes the review of documents, statements and case information, and issues an Award or Order establishing the rights and obligations of the Parties.



Please note that this flowchart is not a substitute for reading the Code of Procedure. Parties to a Code of Procedure arbitration must read and adhere to the procedures and deadlines outlined in the Code of Procedure.